Click the link below to read the Autumn and Winter edition of our Integrated Plus newsletter:
Riverside House is a beautiful and ecologically diverse site in Stourbridge which runs alongside Stourbridge canal. Riverside House is in the process of transforming the 19th century ironworks area into a heritage centre with gardens, a restaurant, crafts shop, woodland and workshops but also a place where people feel included and bespoke opportunities are provided.
Much of this work is now well underway. Our capacity building team at Dudley CVS initially helped Riverside Stourbridge to get set up as a CIC, supported them with planning, building their vision and securing funding and it is fantastic to see the progress being made. The project works with a wide range of individuals from diverse backgrounds and supports them to learn new practical skills through the conservation and preservation of the estate.
In the winter of 2020, Clare and Lloyd at Riverside Stourbridge CIC applied for funding from our voluntary sector social prescribing fund. The fund makes it possible for new activities and services to be set up and delivered to meet the needs of our Integrated Plus High Intensity User social prescribing clients, who frequently attend A&E or call 999. Their application was successful and they’re now delivering three different workshops including copper & willow weaving, blacksmithing and green woodwork.
Ami is a client accessing the High Intensity User social prescribing service, after hearing about the workshops she was keen to try blacksmithing as she enjoys being outdoors and learning new skills. Ami attended the six week course and thoroughly enjoyed every session, she showed her Link Worker how she had made a plaque for her home to hang her keys on and how she has personalised it. Ami was able to recognise within herself how the workshop had built her confidence and helped her overcome her fear of new places.
“I attended the Blacksmithing course at the Riverside House Project and I loved it! Not only did I get expert and friendly tuition in a totally new skill I had never tried before, but the guys shared their vision and dreams for the Riverside House site during the sessions and got me excited for the future of the project. All the volunteers and leaders were friendly and welcoming, always encouraging and helped me feel confident in something I had never done before! Looking forward to joining with more projects and seeing the way the RHP develops and expands in the coming years.” Ami
To find out more about the other fantastic work that Riverside Stourbridge CIC deliver, click here.
To find out more about our voluntary sector social prescribing fund please email email@example.com
Client X was highlighted as a potential person that we could support, within the last 12 months he had been admitted to hospital on 19 separate occasions. During the Covid-19 pandemic I made contact with him over the telephone, built up a rapport and carried out a holistic assessment.
Client X is an older male and he had become extremely lonely since his wife had been taken into a care home. He lives in supported housing but due to Covid-19 all the activities had stopped.
I identified that Client X was really struggling with loneliness and this was not helping his long-term health issues, this resulted in his admissions to hospital increasing. I needed to look into how social prescribing and the HIU service could help alleviate the pressure on the hospital, especially during the pandemic but most importantly help and improve the health and wellbeing of Client X.
During our many telephone conversations, Client X told me that he is artistic and loved painting but could not afford to buy supplies. I was able to allocate Client X a personal health budget in order to purchase some art materials such as paints, canvas’s etc.
I’m pleased to say that over the last few months this has given Client X a sense of purpose, he now paints pictures and gives them away to his carers and to other residents, improving his social life. His hospital admissions have dramatically reduced.
I feel that something as simple as being able to allocate client X a personal health budget has made a huge different to his mental and physical wellbeing and he no longer has a need to go to hospital.
Here is a photograph of a recent painting that Client X sent to me:
Kelly Rea – HIU Link Worker
In 2015, Halas Homes took over the running of a local café called Coffee Cups in Halesowen. The cafe was a social enterprise where people with learning disabilities could learn and develop skills in a real, commercial working environment. Coffee Cups quickly became a very important part of the local community and was considered to be a ‘community cafe’.
Coffee Cups was a much loved place to visit by local residents (including one of our clients, Mr X). Mr X is in his 80s and was referred to Integrated Plus by his GP due to long term health conditions and loneliness. When the Link Officer (Sue Bloomer) visited Mr X she realised that he could no longer easily manage to walk to Coffee Cups unaided, and asked the Link Support Worker (Becky Woodall) to take Mr X to a local mobility centre to help him look at mobility scooters. After looking at what was on offer Mr X decided to buy a mobility scooter there and then! He used it to visit Coffee Cups regularly and got to know all the staff and customers there. It has also enabled him to be more independent and visit other local shops.
Unfortunately, due to the Coronavirus outbreak early in 2020, Coffee Cups was forced to shut its doors, leaving Mr X with little social contact with others, less chance to get out and about, and reliance on his own cooking.
However, Halas Homes has now received some funding to use to benefit local people and has used this to set up ‘Tea-Time Treats’. The staff deliver free tea, coffee, soup and sandwiches to those identified as elderly and isolated. Integrated Plus has worked with the Project Coordinator to identify people who would benefit from the new project, and Mr X is delighted to receive support from this new initiative.
Quote from Jo Bennett about how the project is going:
We have had a positive response and fabulous feedback from the residents we are supporting so far. It is great to see the project continuing to grow week by week.
Meeting the residents and having the opportunity to have a chat with them when we deliver their refreshments is a fabulous way to keep all our spirits up. The warm welcomes we get are heart-warming, especially during these difficult times.
Our client, Jenny, lives with her partner and 3 children. She is a full time teacher at a local secondary school and her husband currently works part time due to the coronavirus. Her husband was made redundant a day before her youngest was born a few years ago – the stress of this resulted in him having a breakdown and struggling to get re-employed. Since then, they have acquired debts that equal into their thousands and have had trouble paying them off. Jenny was referred to Integrated Plus initially for support with their financial situation and the crisis point that was nearing.
At the time of our support, Jenny was off sick from work due to the stresses of the above. Jenny agreed for a referral to the Arts Of Change for counselling, as she felt that she was on the edge of her own breakdown with having to care for her children, her father and her husband. We also sent information on the Debt Life Centre in Stourbridge – who could go through the debts one by one and offer to sort out a payment plan.
At the time of our referral, we had had a generous contribution of ASDA vouchers to Dudley CVS for people who were struggling to afford food or necessities at the time, especially due to the financial burdens of the pandemic. I offered one of these to Jenny and she accepted this support.
When I called back to Jenny a month later to see how things went, she was really happy with the ASDA voucher. It meant she could buy items that they had wanted for a while, and buy foods in bulk that they needed. This helped to take the edge off the weekly shop, which can become quite pricey for a family of 5!
As a service, we had been offered 5 places for families who were struggling financially to have a Christmas dinner hamper sent to them for Christmas time. This generous offer was made by The Christmas Lunch Project who’s mission is to support families with children who cannot afford to buy all of the ingredients to cook a Christmas Lunch on Christmas Day. Jenny agreed to this, and was very grateful for the offer – “To be offered something like a Christmas Hamper by a service is truly heart-warming. Especially as my father in law who passed away not long ago, would have usually paid for this in recent years.”
Jenny explained that they had managed to find some money to pay off their debts, by the sale of her father in laws property. Although this hasn’t paid off all of the debts, they are in a better situation now where the important debts have been paid and can manage to pay monthly sums for their other debts.
We also offered the support of the voluntary sectors Operation Santa project, which take’s place every year at Christmas time in Dudley. Generous donations are gifted to the project by individuals, organisations and businesses – in order to help the children of vulnerable families or families in need at Christmas time. Jenny agreed for us to refer her into this, and presents were sorted for her 3 children ready for Christmas. Here we have been able to take the edge off another expensive time of year!
“The sale of the flat, coupled with the generosity from the voluntary sector projects like the Christmas lunch project and Operation Santa, has helped us enormously when needing support at such a difficult time financially”.
Jenny has had two face to face sessions with an Arts of Change counsellor and has found this really helpful:
“I needed support because I was living in a state of panic. The counsellor here helped me with techniques and coping mechanisms to deal with panic. I am now also keeping a journal for when I have a lot of problems that I cant seem to pin down in my brain. This allows me to rationalise them and makes them clearer when I put pen to paper. The counsellor has also allowed me to talk out difficult conversations that I have had in my life, for example arguments with family members. I have then been able to see them from different perspectives. Being offered the option of seeing a counsellor face to face, especially at the time of the Covid pandemic has been really helpful. It has made the whole process more meaningful for me”.
Jenny’s experiences on the help we offered:
“When we first ran into trouble, I thought there was no way we could get support. I was earning and so was my husband so we couldn’t claim any benefits or get any welfare grants – however in reality this money was going straight towards paying off our debts. We had relied on extra bits of income before Covid, for example my partner working longer hours and I was offering one to one schooling tuition to pay for our weekly expenses. Since covid – this extra bit of income had stopped. My husband could not find the extra work and I was unable to go into other people’s homes to teach. This really affected us, and thought we would have to sell our house in order to manage.
I was able to speak to my GP at the surgery, who then referred me onto the Mental Health nurse as well as Georgia and Gary at Integrated Plus. The support (mentioned above) that was offered to me was such a great help. It really made me feel that there was such a joined up approach within the services. I really didn’t know which way to turn and I have been helped so much by each and every service that supported us. We are now in a better position, and although there are still things to overcome, it is so nice to know that there are people out there who are willing to help”.
Georgia Pearsall & Gary Hastie