Integrated Plus share excellent outcomes from year 6 of social prescribing delivery in Dudley

The Integrated Plus social prescribing service is now into its 7th year with an experienced team continuing to provide 1-2-1 social prescribing support to vulnerable patients in the Dudley Borough aged 16 and over. The team continue to provide a valuable link to the voluntary and community sector and champion the non-clinical and social needs of patients within their GP lead multidisciplinary team meetings.

Dudley CVS are delighted to have witnessed the momentum that social prescribing is gaining. We’re proud to have been part of helping to gather valuable evidence to demonstrate the effectiveness of social prescribing interventions and to have contributed towards the roll out of social prescribing roles nationally.

Our annual evaluation report for year 6 shows that support provided by the service is continuing to result in significant reductions in A&E attendances and inpatient admissions, generating strong cost avoidance figures:

  • 731 patients accepted the service
  • Inpatient admissions reduced by 45% after 12 months – cost avoidance of £450,500
  • Attendances at A&E reduced by 32% after 12 months – cost avoidance of £22,885
  • Total cost avoidance of £473,385 resulting in a net saving to the borough of £28.30 per patient

More importantly, the support continues to result in positive social outcomes for patients. After receiving support the following reductions were made in the number of patients “not managing:”

  • Finance, 87% less patients
  • Physical Health, 91% less patients
  • Mental Health, 83% less patients
  • Social Contact, 88% less patients
  • Housing, 80% less patients
  • Safety, 83% less patients
  • Learning, 88% less patients

For more information about the service, including patient stories and reflections from members of the team, you can read the full report here:

Dudley High Intensity User Social Prescribing Service continues to achieve excellent results

Vulnerable patients are continuing to benefit from the High Intensity User (HIU) project in Dudley, which is now entering its third year.

Year one saw a 33% reduction in A&E attendance and a 41% reduction in inpatient admissions saving the NHS over £492,995. Our second annual evaluation report for year two has seen a 75% reduction in A&E attendances and a 78% reduction in inpatient admissions saving the NHS over £546,540. New data has shown a 66% reduction in West Midlands Ambulance Service call outs with an additional saving of £230,193.

Delivered by the Dudley CVS Integrated Plus social prescribing team and match-funded by Dudley CCG and the Department of Health, the service offers a robust way of reducing avoidable frequent user activity to 999, A&E, and hospital admissions, freeing up front line resources to improve care for all patients and reduce costs.

The two Link Workers have continued to work in a flexible non-clinical way providing tailored support to frequent users of emergency services. The service has benefitted from being able to spot purchase groups, activities and services from our Voluntary Sector Fluid Floating Fund. So far we have been able to commission five different organisations to deliver creative activities, counselling, peer support groups, outdoor learning and housing and benefits support.

In addition to this we have been able to allocate personal health budgets up to the value of £100 per client. This has been a really positive intervention enabling Link Workers to work in a person centred way. Personal health budgets have been used to pay for transport to peer support groups which was previously a barrier and also items such as tablet computers to enable isolated clients to connect with the outside world.

A local service user said, “I needed more than a worker, I needed a friend, someone who could help me get in touch with the outside world, I felt so lonely and isolated. When I first met Kelly I had been in hospital several times, I was suicidal, and had given up, whereas now I enjoy life and am reconnected with friends.”

Another said,“This service has been extremely helpful, from the first visit from Danielle I was put at ease, she listened to me and I truly felt my issues were understood, which in turn enabled her to help me identify new avenues to explore. I am looking forward to starting my new volunteering role and giving something back”

Dudley CVS are delighted with the positive outcomes that the project is achieving. You can read the full evaluation report below: